Privacy Policy

Protecting your personal information is a priority at BlendRx Inc. ("BlendRx", "we", "us", or "our"). This Privacy Policy explains how we collect, use, and protect your information when you use our website and services. By using our site, you consent to the practices outlined in this Privacy Policy. 

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1. Information We Collect 

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We may collect personally identifiable information from you directly, including but not limited to: - Name, date of birth, contact information (email, phone, address) 

- Pet information (for veterinary prescriptions) 

- Prescriber details 

- Insurance and prescription information 

- Medical history where applicable 

- Payment or billing information 

We may also collect technical data such as your IP address, browser type, device information, and website usage statistics through standard tracking technologies. 

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2. How We Use Your Information 

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We use your personal information to: 

- Fulfill and deliver prescriptions 

- Verify your identity and facilitate prescription transfers 

- Communicate with you about your prescriptions or related health needs 

- Process payments and coordinate with insurance providers 

- Improve our website, services, and user experience

Your information may also be used in de-identified form for analytics or quality improvement. 

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3. Sharing Your Information 

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We may share your information with trusted third-party providers who assist in: 

- Payment processing 

- Prescription delivery 

- Secure data hosting 

- Communications (e.g., SMS/email providers) 

These partners may only use your information to perform services for BlendRx and are contractually required to maintain its confidentiality and security. 

We do not sell or rent your personal information to any third parties. 

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4. Cookies and Tracking Technologies 

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We may use cookies or similar technologies to: 

- Remember your preferences 

- Track website usage 

- Improve functionality and user experience 

You can modify your browser settings to disable cookies. Some features of our website may not function properly without cookies enabled. 

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5. Data Security 

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We implement physical, technical, and administrative safeguards to protect your personal health information (PHI) as required by HIPAA and California law.

Information transmitted through our site may be encrypted using Secure Sockets Layer (SSL) protocols. Despite our best efforts, no system is completely secure. If we experience a data breach involving your PHI, we will notify you as required by law. 

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6. Access and Control 

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You may request access to, updates of, or deletion of your information by contacting us at the email listed below. We may retain necessary records as required by law or for pharmacy regulatory compliance. 

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7. Children's Privacy 

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Our services are not directed to children under 13. We do not knowingly collect information from minors. If you are under 13, do not submit information without parental consent. 

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8. California Residents 

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If you reside in California, you may have rights under the California Consumer Privacy Act (CCPA), including rights to know, delete, or opt out of the sale of personal data (note: BlendRx does not sell personal data). 

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9. Opt-Out & Unsubscribe 

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If you no longer wish to receive non-essential communications (such as marketing emails, promotional offers, or refill reminders), you may opt out at any time by: 

- Clicking the "unsubscribe" link in any email we send 

- Emailing us at info@blend-rx.com with the subject line "Unsubscribe" 

- Calling us at (818) 697-0058 

Please note that you may still receive essential communications related to your prescriptions, account, or pharmacy services. 

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10. Changes to This Privacy Policy

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We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date. Continued use of our site or services after changes indicates your acceptance. 

11. Contact Us 

If you have questions or concerns about this Privacy Policy, please contact us!

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